Frequently Asked Questions (FAQ)

Welcome to the www.minimalaffairs.com FAQ section! Here, we've gathered answers to common questions to help you make the most out of your shopping experience. If you can't find the information you're looking for, feel free to contact our customer support team.

1. What is Minimal Affairs?
Minimal Affairs is a curated online store offering a wide range of minimalist lifestyle products, including home décor, clothing, accessories, and more. Our products are designed to enhance simplicity, elegance, and functionality in your everyday life.

2. How do I place an order?
Placing an order is easy! Simply browse our website and click on the items you're interested in. Once you've found your desired products, add them to your cart and proceed to checkout. Follow the prompts to provide shipping and payment information.

3. What payment methods do you accept?
We accept Visa, MasterCard, American Express and Maestro credit and debit cards. Net Banking, UPI, wallets are other payment options.

4. Do you ship internationally?
No, currently we do not offer international shipping. 

5. How long does shipping take?
Shipping times vary depending on your location and the shipping method you choose at checkout. We offer standard and expedited shipping options. Generally, for standard Shipment it takes around 5- 7 business days to deliver. For Fast Shipment it takes 2-3 Days. The Delivery time may extend due to uncertain weather, regional festivals or unforeseen circumstances (such as strike, road block, or reasons not known). 

6. Can I track my order?
Absolutely! Once your order has been shipped, you'll receive a shipping confirmation email containing a tracking number and shipment carrier. You can use this tracking number to monitor the status and progress of your package.

7. What is your return policy?
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return eligible items. Please review our Return/Refund Policy for detailed information on the return process and eligibility.

8. How do I contact customer support?
If you have any questions, concerns, or issues, our customer support team is here to help. You can reach out to us through the Contact Us page on our website, where you'll find a convenient contact form and our customer support email or Whatsapp/call at +91 6200166419.

9. Do you offer gift wrapping services?
Yes, we offer gift wrapping for select items. During the checkout process, you'll have the option to add gift wrapping to your order for a small fee. Make sure to also include a personalized message for the recipient.

10. Can I create an account?
Absolutely! Creating an account on Minimal Affairs allows you to save your shipping and payment information for faster checkout, track your orders, and receive exclusive offers and updates. You can create an account on our Sign-Up page.

11. Is my personal information secure?
We take your privacy and security seriously. Our website uses advanced encryption technologies to protect your personal and payment information. You can learn more by reading our Privacy.

Thank you for choosing Minimal Affairs for your shopping needs! If you have any more questions, don't hesitate to get in touch. Happy shopping!